Emergency department
Do I need to go to the emergency department?
Do you think you might have the flu or a gastroenteritis? Consult the decision aid tool before visiting the emergency department. You can also contact Info-Santé 811.
For a life-threatening problem or if your health is at risk of deteriorating rapidly, go to the emergency department immediately. If you require ambulance services, be aware that fees may apply. You can consult the principles and responsibilities and the contact information of ambulance companies.
To learn more about the situation in emergency departments, click here.
Emergency services in the region
Forestville
2, 7e rue, Forestville
Les Escoumins
4, rue de l'Hôpital, Les Escoumins
Baie-Comeau (Hôpital Le Royer)
635, boulevard Jolliet, Baie-Comeau
(primary trauma centre)
Port-Cartier
3, rue de Shelter Bay, Port-Cartier
Sept-Îles (Hôpital de Sept-Îles)
45, rue du Père-Divet, Sept-Îles
Havre-Saint-Pierre
1035, promenade des Anciens, Havre-Saint-Pierre
Lower North Shore
1070, boulevard Dr-Camille-Marcoux, Blanc-Sablon
Emergency services are available 24 hours a day in Kegaska, Chevery, Harrington Harbour, Tête-à-la-Baleine, La Tabatière, Saint-Augustin, Rivière-Saint-Paul and Blanc-Sablon.
Mutton Bay: services are available from December until May.
Except for Blanc-Sablon, between 4:30 p.m. and 8:30 a.m., you need to call before going to the clinic.
(Contact information of CLSCs).
Fermont
1, rue de l'Aquilon, Fermont
Triage
Upon arrival at the emergency department, go to the triage, where a nurse will assess the severity of your health problem. The triage staff cannot tell you the waiting time, because it depends on the possible arrival of ambulances, and on the different triage levels of users showing up between your arrival and the time when the physician can see you.
PRIORITY SCALE - EMERGENCY ROOMS
P1 (priority 1)
Someone whose condition requires immediate intervention by the health care team, because it may be life-threatening or lead to considerable harm.
P2 (priority 2)
Someone requiring immediate care and who must be seen quickly by a physician, because their health condition is life-threatening.
P3 (priority 3)
Someone who must be seen by a physician, because their condition may deteriorate.
P4 (priority 4)
Someone who must be seen by a physician, because their condition has the potential for complications, while time is not a critical factor (investigation and interventions for these cases may be delayed or even referred elsewhere than the emergency department).
P5 (priority 5)
Someone with conditions which may be acute but not urgent, or which may be the result of a chronic problem, without signs of deterioration (investigation and interventions for these cases may be delayed or even referred elsewhere than the emergency department).
A 75-year-old relative is at the emergency department?
Click here to fin out more (French version / Innu version)